The guarantee
Sixty days to decide, one month to try
The seller publishes an unconditional 60-day window that opens the moment you pay, and asks for a month of use before a refund is raised. This page reads the two numbers together.
- 1
Give it the month
Thirty days of use is what the seller asks for before a refund request, and thirty days is precisely one bottle.
- 2
Collect three details
Order number, the email the order was placed from, and the purchase date. All three sit in the confirmation message.
- 3
Raise it with the seller
They hold the order and they issue the money. This site cannot see either, so the request has to go to them.
- 4
Do what they ask
Where a return is wanted, the seller says where to send it. Holding on to the packaging until the money lands is the obvious precaution.
Two numbers, and what each one does
Sixty is the window. It opens on the day the card is charged and runs for two calendar months, and the seller describes it as unconditional. Thirty is the ask: the seller would like Gumipic to have been taken for at least a month before a refund is raised. One bottle is exactly thirty days at the stated rate, which makes that request easy to measure.
Why the start date matters
The clock is tied to the purchase rather than to the delivery, so the days a parcel spends in transit come out of the window rather than being added to it. Thirty days of use inside sixty leaves roughly four weeks of slack, and the way to keep that slack is to open the first bottle when it lands instead of putting it in a drawer.
The refund is the seller's to give
They took the money, so they are the only party who can send it back. This domain runs no checkout, sees no order and has no way to look one up, which means a refund request sent here goes nowhere. Their support address travels with the order confirmation.
Three details to have in front of you
The order number, the address the order was placed from, and the date the payment went through. Any support desk can find an order from those three without a search.
Read the checkout page on the day
Refund terms belong to the seller and can be rewritten at any point. What is described here was accurate on the review date printed below; what appears beside the buy button at the moment you order is what actually binds.
Questions
About the Gumipic guarantee
How long does the Gumipic guarantee run?
Two months. The seller's wording is an unconditional 60-day guarantee from the date of purchase.
Does the clock start when the parcel arrives?
It starts at purchase. Transit time comes out of the window rather than being added to it.
Am I expected to try it first?
The seller asks for a month of use before a refund is raised. That is one bottle at the stated rate.
Who actually sends the money back?
The seller. This site is an independent publisher with no sight of orders, payments or refunds.
Does the refund cover shipping?
The material this site works from does not say. The seller's own refund terms at checkout are where that will be answered.
Sixty days start at checkout
Whichever package you pick, the window opens the moment the payment clears.